With Thanks to our Kind Sponsors


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Nor1, Inc. is the leader in hospitality merchandising technology. Headquartered in Silicon Valley, Nor1 provides data-driven pricing and merchandising solutions to maximize incremental revenues for hotels and resorts worldwide such as Hilton, IHG, Carlson Rezidor, Accor, Marriott and Wyndham. Nor1′s patented, dynamic decisions intelligence engine PRiME®, powers Nor1′s Pricing & Merchandising Intelligence Platform including its signature eStandby Upgrade®, eXpress UpgradeTM, CheckIn MerchandisingTM, and eReachTM products.

Nor1 is creating the fusion between revenue management and guest experience. It’s that combination of expertise and skill that have set Nor1 apart and continues to attract technology’s most distinguished investors such as SAP, Goldman Sachs and Accel Partners. For more information, please visit www.nor1.com.


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Mews Systems uses technology to provide hoteliers with the tools to offer personalised guest experiences in a digital world. The Mews Commander Property Management System was built to suit the needs of modern hotels. Founded by ex-hoteliers who were frustrated by the lack of suitable platforms on the market, Mews Systems focused heavily on building a modern, intuitive user interface with user experience at the core. With time-saving features, including online check-in and real-time housekeeping, Mews provides hotels with the tools to save more, sell more and provide their guests with a modern, personalised experience.


With more than 1.6 million rooms priced daily on its advanced systems, IDeaS Revenue Solutions leads the industry with the latest revenue management software solutions and advisory services. Powered by SAS® and with nearly three decades of experience, IDeaS proudly supports over 10,000 clients in 111 countries and is relentless about providing hoteliers with insightful ways to manage the data behind hotel pricing.

IDeaS empowers clients to build and maintain revenue management cultures–from single entities to world-renowned estates–by focusing on a simple promise: Driving Better Revenue.

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Avvio is the leading direct booking platform and digital agency for hotels and other accommodation providers. Founded in 2002, Avvio has grown year-on-year by developing cutting-edge technologies that enable hotels to drive outstanding growth in direct bookings, while reducing their dependence on online travel agency channels. In October 2017, Avvio was the first company in the world to provide the hospitality industry with a booking engine driven by artificial intelligence, called Allora.

We partner with 450 accommodation providers globally. Some of our partners include Pure Salt Luxury Hotels, Classic British Hotels and Cheval Residences.

If you’re looking to grow your direct bookings, upgrade your website or extend your reach, speak to Avvio about our in-house design and digital marketing agencies, providing best-in-class website design and digital advertising services. To find out more about Avvio please visit www.avvio.com

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Duetto delivers the most powerful Revenue Strategy solutions to the world’s leading hotels and casinos, allowing them to better manage pricing, revenue and business-mix decisions with superior, actionable data.

The unique combination of hospitality experience and technology leadership enables Duetto to provide new insights on pricing and demand as a true cloud-based software-as-a-service. With solutions that address the challenges of today’s distribution landscape, Duetto’s applications are a GameChanger — optimizing profit and guest loyalty.

Approximately 2,000 hotels and casinos in more than 60 countries have partnered to use Duetto’s revenue strategy solutions.



Nowadays, hotels have to analyse, predict, optimise and rationalise huge amounts of data in real time, and then distribute their rooms to an ever-growing number of sales channels whilst dynamically managing the best price to sell them at.

HSDS has built Cloud Platforms for „Analytics & Revenue Management” , and „Central Reservation & Distribution Platforms” for their clients, which are revolutionary and setting new Industry standards.

No „ empty promises”, no „coming soon”, actual Cloud Platforms which are tried and tested, opening new horizons for the Hoteliers who want to deal with tomorrows challenges today.

Today, the name of the game is integration. It is our philosophy to concentrate on what we do best- developing “added value” Platforms that can easily be connected and integrated to customers’ existing PMS and Accountancy applications.

We are a passionate team comprising some of the finest Business Analysts, Architects, Developers, QA’s, Customer Support teams in the business, with a proven track record, having worked together for the last seventeen years.

„Powered by HSDS” means you get the most innovative cutting edge technology today ready for tomorrow.



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As one of the two main global providers of industry-specific software in the Hospitality industry, Infor is a proven partner offering a fully integrated suite of operational and financial applications, deployable in the cloud or on premise. Infor hospitality software helps to solve old problems in new ways with hospitality-driven, flexible, collaborative solutions for: property management, revenue management, customer relationship management, call centre management, financial and back-office management, performance management, asset management and human capital management.

Join over 20,000 hotels in more than 100 countries that are using Infor’s software to increase sales by over 30%, maximize revenue up to 7%, and lower labour costs by as much as 6%. Whether you are part of an independent hotel, a smaller chain, or a global brand, with Infor you get scalable solutions, featuring out-of-the-box hotel functionality that deliver measurable results.

Visit www.Infor.com/hospitality



Oaky makes it easy to offer the best deal, at the right time for the right price. Automate and personalise the upselling of your room upgrades, ancillary products and really cool services that your guests will remember. Yes! Guests can even book Fons the goldfish to keep them company during their stay.

As a result, your guests will spend more money, they will be happier and they are more likely to be loyal.

Set up is easy. Customise it to your brand. Speak your guests' languages. Choose from inspiring best-selling deals, or create your own. And let the data do the rest.

ROI 13.8 | E-mail open rate 83% | Upgrade / deal conversion 13% | Click rate 49%

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The Colossal Factory is the team behind Quicktext.  The opportunity cost of missing on mobile is the same as missing on web back in the day. Quicktext leverages AI to interact with visitors of hotel websites, Facebook among others. It turns static content that nobody reads into interactive engaging content available on demand that drives direct bookings.



Guestline’s unique, cloud hosted suite of accommodation software solutions for the hospitality industry increases revenue, streamlines operations and lowers costs. Guestline provides end-to-end property management, channel distribution and digital marketing solutions to a wide range of hotel groups, independent hotels, serviced apartments, management companies and pub companies. Fully integrated and cloud hosted, the solutions are easy to install and quick to deploy with low cost of ownership. With offices in the UK, Ireland and Thailand, Guestline’s systems enable properties of all sizes to achieve maximum occupancy and optimum operational efficiencies at the most profitable rate.

As the global hospitality software business celebrates its 25th year of offering accommodation providers revenue-generating solutions, Guestline’s technology suite is now relied on by companies in 20 countries across five continents. Having strengthened its senior team and expanded its geographic reach over the last few months, Guestline has also introduced a new series of innovative technology solutions and strategic partnerships. Such investments have been made to ensure both Guestline and its clients and partners are even better positioned to response to the ever-changing demands of a continually evolving marketplace

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UpsellGuru is the only pre-arrival room upsell system that enables guests to BID on room upgrades and add extras to their booking.

With the admin panel hoteliers have complete control and can customise to their brand, only selling the products they want to sell to who and when they choose.

More than 150 hotels in Europe and Asia are actively up-selling with UpsellGuru, significantly increasing their revenue & guest satisfaction. Top producing hotels are achieving up-selling revenues beyond GBP 10.000 per month.