Andrew Metcalfe was appointed the first ever chief technology officer (CTO) of global hospitality software business, Guestline, in June 2017.
He is responsible for ensuring the business maintains its position as one of the hospitality industry’s innovative driving forces and leads product development, infrastructure, technical support and IT functions.
The new Guestline Labs function has been implemented under Metcalfe’s tenure and is designed to offer a more technical focus for clients. Guestline Labs is a centre of excellence for the product management team, developers, corporate IT and data centre operations. The new approach is part of developments to aid Guestline in gearing up for both international expansion and an extensive investment programme exploring new services and enhancing existing products.
Metcalfe joined Guestline from Ve Interactive, an e-commerce technology company where he held the roles of development director and most recently chief technology officer overseeing teams of people in the UK, Spain, Romania and France. Prior to that Metcalfe held a variety of engineering roles at OpenTable over six years across search and international engineering.