CONFIRMED SPEAKERS

(Watch this space - our industry leading speakers are being to added all the time!)

  ALLY NORTHFIELD    Managing Director, Revenue by Design   Ally is the co -founder of Revenue by Design and specialises in creating and managing profit optimising revenue management strategies, designed to unleash trapped profitability in hotels, and reduce cost of sale through smart third-party management    Ally has spent much of the last 12 years travelling the world designing and delivering training courses and building and implementing revenue management strategies for independent hotels, hotel groups and the tourism industry.   

ALLY NORTHFIELD

Managing Director, Revenue by Design

Ally is the co -founder of Revenue by Design and specialises in creating and managing profit optimising revenue management strategies, designed to unleash trapped profitability in hotels, and reduce cost of sale through smart third-party management  

Ally has spent much of the last 12 years travelling the world designing and delivering training courses and building and implementing revenue management strategies for independent hotels, hotel groups and the tourism industry.

 

  STEVE LOWY    Co Founder and Director of Umi Digital   Acorn Award-Winner, Steve Lowy, is a successful hotelier and entrepreneur.  Co-Founder of Umi Digital & Managing Director of Anglo Educational Services, Steve has been connected with the Hospitality sector his whole life. Along with his successful internship programmes and other awards, Steve was made Chairman of BETA (British Educational Travel Association) as well as Chairman of the HMA (Hotel Marketing Association). Steve is very passionate about supporting independent hoteliers punch above their weight through education, support and implementation of marketing and technology related strategies alongside highlighting the strength of the travel and hospitality industry to young people. 

STEVE LOWY

Co Founder and Director of Umi Digital

Acorn Award-Winner, Steve Lowy, is a successful hotelier and entrepreneur.  Co-Founder of Umi Digital & Managing Director of Anglo Educational Services, Steve has been connected with the Hospitality sector his whole life. Along with his successful internship programmes and other awards, Steve was made Chairman of BETA (British Educational Travel Association) as well as Chairman of the HMA (Hotel Marketing Association). Steve is very passionate about supporting independent hoteliers punch above their weight through education, support and implementation of marketing and technology related strategies alongside highlighting the strength of the travel and hospitality industry to young people. 

  FERNANDO VIVES    Chief Commercial Officer, NH Hotel Group   Fernando is Chief Commercial Officer of the NH Hotel Group and has been a member of the Management Committee at NH Hotel Group since July 2016. Previously Fernando was Senior Vice President Commercial Strategy & Pricing.  Passionate about Revenue Management, commercial practices and distribution, Fernando's vast experience has been gained through working for  international hospitality companies such as Melia Hotels International, Hesperia, The Ritz and Le Meridien.  Fernando co-founded the Revenue Management & Distribution firm Xotels (2006) and is the founder of the Master’s Degree “Expert on Revenue Management” at Universidad Rey Juan Carlos in Madrid (2009).

FERNANDO VIVES

Chief Commercial Officer, NH Hotel Group

Fernando is Chief Commercial Officer of the NH Hotel Group and has been a member of the Management Committee at NH Hotel Group since July 2016. Previously Fernando was Senior Vice President Commercial Strategy & Pricing.

Passionate about Revenue Management, commercial practices and distribution, Fernando's vast experience has been gained through working for  international hospitality companies such as Melia Hotels International, Hesperia, The Ritz and Le Meridien.

Fernando co-founded the Revenue Management & Distribution firm Xotels (2006) and is the founder of the Master’s Degree “Expert on Revenue Management” at Universidad Rey Juan Carlos in Madrid (2009).

  CHARLIE OSMOND    Chief Tease, Triptease   Charlie started his first company, FreshMinds, a research consultancy, on graduating from Oxford University. The business grew well and Esquire Magazine named him UK Young Entrepreneur of the Year.  Charlie is the Chief Tease at Triptease, a firm dedicated to helping hotels deliver a better digital experience and more direct bookings. Triptease, a pioneer in the Direct Booking Movement, quickly gained a reputation for its first product Price Check.  Charlie is a member of YPO Manhattan, a Companion of the CMI and a Fellow of the British American Project. He’s served on the British Airways Business Advisory Board, won The Sunday Times £5M London Entrepreneur Challenge and was named in HSMAI’s list of 25 Extraordinary Minds in Hospitality Sales & Marketing.  Charlie is a keen sailor and recent convert to running, finishing 2nd in the 2017 Death Valley marathon.

CHARLIE OSMOND

Chief Tease, Triptease

Charlie started his first company, FreshMinds, a research consultancy, on graduating from Oxford University. The business grew well and Esquire Magazine named him UK Young Entrepreneur of the Year.

Charlie is the Chief Tease at Triptease, a firm dedicated to helping hotels deliver a better digital experience and more direct bookings. Triptease, a pioneer in the Direct Booking Movement, quickly gained a reputation for its first product Price Check.

Charlie is a member of YPO Manhattan, a Companion of the CMI and a Fellow of the British American Project. He’s served on the British Airways Business Advisory Board, won The Sunday Times £5M London Entrepreneur Challenge and was named in HSMAI’s list of 25 Extraordinary Minds in Hospitality Sales & Marketing.

Charlie is a keen sailor and recent convert to running, finishing 2nd in the 2017 Death Valley marathon.

  KLAUS KOHLMAYR    Chief Evangelist, IDeaS   As Chief Evangelist for IDeaS, Klaus role is to challenge existing thought processes, create stimulating conversations and help bring to live the future of Revenue Management and Pricing in hospitality and travel.  Klaus has been working to challenge the status quo for the last 20+ years. He re-joined IDeaS from TSA Solutions where he led the company’s global commercial, operations and strategic partnership initiatives. Previously with IDeaS he started the companies’ global consulting division and led teams that partnered with leading hotel companies to jointly develop the world’s first group price optimization and function space revenue management solutions as well as requirements for new pricing methodologies.  An advocate of lifelong learning, Klaus holds a Bachelor of Science in Hotel Management, has studied business at Henley Management College, real estate investment and asset management at Cornell University’s School of Hotel Administration; and finance and strategy at the Singapore Management University.

KLAUS KOHLMAYR

Chief Evangelist, IDeaS

As Chief Evangelist for IDeaS, Klaus role is to challenge existing thought processes, create stimulating conversations and help bring to live the future of Revenue Management and Pricing in hospitality and travel.

Klaus has been working to challenge the status quo for the last 20+ years. He re-joined IDeaS from TSA Solutions where he led the company’s global commercial, operations and strategic partnership initiatives. Previously with IDeaS he started the companies’ global consulting division and led teams that partnered with leading hotel companies to jointly develop the world’s first group price optimization and function space revenue management solutions as well as requirements for new pricing methodologies.

An advocate of lifelong learning, Klaus holds a Bachelor of Science in Hotel Management, has studied business at Henley Management College, real estate investment and asset management at Cornell University’s School of Hotel Administration; and finance and strategy at the Singapore Management University.

  VIVEK BHOGARAJU    Director, Revenue Management Solutions, Expedia   Vivek Bhogaraju drives the vision for revenue management solutions as an integral part of Expedia Powered Technology with the goal to augment the revenue performance for Expedia’s hotel partners globally. This entails creating strategic partnerships, thought leadership and collaborating cross-functionally with ‘the best team in travel’ to accelerate the adoption of Expedia’s revenue management solutions. Vivek is based in Geneva, Switzerland.  Prior to his current role, Vivek was the Director of Global Strategic Alliances & Initiatives at IDeaS - A SAS COMPANY where he was responsible for the global partner ecosystem and identifying organic and inorganic growth opportunities. Vivek began his career in hospitality and travel with Oberoi Hotels & Resorts with management roles in Rooms Division and Food and Beverage operations.  Vivek completed the Masters in Management in Hospitality degree from the School of Hotel Administration, Cornell University and his Bachelor’s degree in Hotel Administration from the Welcomgroup Graduate School. In addition, he has completed programs in Strategic Alliances and Management at The Wharton School of the University of Pennsylvania and in Strategic Change & Growth at the Columbia Business School.

VIVEK BHOGARAJU

Director, Revenue Management Solutions, Expedia

Vivek Bhogaraju drives the vision for revenue management solutions as an integral part of Expedia Powered Technology with the goal to augment the revenue performance for Expedia’s hotel partners globally. This entails creating strategic partnerships, thought leadership and collaborating cross-functionally with ‘the best team in travel’ to accelerate the adoption of Expedia’s revenue management solutions. Vivek is based in Geneva, Switzerland.

Prior to his current role, Vivek was the Director of Global Strategic Alliances & Initiatives at IDeaS - A SAS COMPANY where he was responsible for the global partner ecosystem and identifying organic and inorganic growth opportunities. Vivek began his career in hospitality and travel with Oberoi Hotels & Resorts with management roles in Rooms Division and Food and Beverage operations.

Vivek completed the Masters in Management in Hospitality degree from the School of Hotel Administration, Cornell University and his Bachelor’s degree in Hotel Administration from the Welcomgroup Graduate School. In addition, he has completed programs in Strategic Alliances and Management at The Wharton School of the University of Pennsylvania and in Strategic Change & Growth at the Columbia Business School.

  ARTHUR WALLER    Senior Product Owner, Booking.com   Arthur Waller co-founded PriceMatch, an innovative SaaS start-up, with the aim of democratizing revenue management for all hotels. In 2015, PriceMatch joined forces with BookingSuite, a division of Booking.com.     In his role as Senior Product Owner, Arthur works with his team to develop and drive BookingSuite’s revenue management tool, RateIntelligence. RateIntelligence ses Booking.com’s Big Data to combine accurate competitive pricing information and reliable local demand forecasts, allowing accommodation providers to confidently set rates that optimise revenue.    Arthur studied econometrics and was awarded HSMAI Europe’s Top 20 Extraordinary Minds Sales, Marketing & Technology.     

ARTHUR WALLER

Senior Product Owner, Booking.com

Arthur Waller co-founded PriceMatch, an innovative SaaS start-up, with the aim of democratizing revenue management for all hotels. In 2015, PriceMatch joined forces with BookingSuite, a division of Booking.com.  
 
In his role as Senior Product Owner, Arthur works with his team to develop and drive BookingSuite’s revenue management tool, RateIntelligence. RateIntelligence ses Booking.com’s Big Data to combine accurate competitive pricing information and reliable local demand forecasts, allowing accommodation providers to confidently set rates that optimise revenue. 
 
Arthur studied econometrics and was awarded HSMAI Europe’s Top 20 Extraordinary Minds Sales, Marketing & Technology.  
 

  DAVID TURNBULL    Co-Founder and CCO, Snapshot   David Turnbull is the co-founder and Chief Commercial Officer of SnapShot, serving also on the Board of Directors. His focus is on growing SnapShot to help hotels and partners access and use their data to forward hotel technology. Having been involved with revenue management, distribution and hotel analytics for more than 20 years, David has worked to develop from grassroots some of the most forward thinking hotels and hotel companies such as designhotels, citizenM and 25hours to name a few. As a co-chair of the HEDNA Hotel Analytics Working Group, guest lecturer at ESSEC and EHL in addition to speaking at events around the world, David is a known and passionate hospitality technology thought leader..

DAVID TURNBULL

Co-Founder and CCO, Snapshot

David Turnbull is the co-founder and Chief Commercial Officer of SnapShot, serving also on the Board of Directors. His focus is on growing SnapShot to help hotels and partners access and use their data to forward hotel technology. Having been involved with revenue management, distribution and hotel analytics for more than 20 years, David has worked to develop from grassroots some of the most forward thinking hotels and hotel companies such as designhotels, citizenM and 25hours to name a few. As a co-chair of the HEDNA Hotel Analytics Working Group, guest lecturer at ESSEC and EHL in addition to speaking at events around the world, David is a known and passionate hospitality technology thought leader..

  DAVID TAYLOR    Chief Commercial Officer, Glh Hotels    A proven commercial leader with a career embracing national and international markets, from start up to global matrix brands, working successfully with clients and hotels in the UK, Europe, USA, Middle East and Japan. David has a track record of consistently delivering strong results particularly in turbulent markets. Having a proven capacity to shape and lead all elements of commercial performance in all market segments to create outstanding results, David has embraced and helped to build a culture which is results driven, inspires performance and creates excellence through high engagement.

DAVID TAYLOR

Chief Commercial Officer, Glh Hotels

A proven commercial leader with a career embracing national and international markets, from start up to global matrix brands, working successfully with clients and hotels in the UK, Europe, USA, Middle East and Japan. David has a track record of consistently delivering strong results particularly in turbulent markets. Having a proven capacity to shape and lead all elements of commercial performance in all market segments to create outstanding results, David has embraced and helped to build a culture which is results driven, inspires performance and creates excellence through high engagement.

  CHRIS PENN    Co Founder, Steel Hotels   A Hotel professional, GB triathlete, Ironman and one of just 1,700 people in history to swim the English Channel.  Chris has spent the last twenty years working up through the independent side of the hotel industry alongside pushing his own limits of human performance.  Chris most recently launched the first Ace Hotel outside of the US, cementing the brand in its London home in Shoreditch.  The deal received much acclaim and saw a challenged asset brought to life and successfully sold after a short period of development.  After stabilisation of the asset and working with Ace on future opportunities, Chris stepped away to pioneer his own new movement within the industry under his new company Steel Hotels.  Steel Hotels is centred around providing human performance hospitality through the vehicle of sport to professionals, performers and players.

CHRIS PENN

Co Founder, Steel Hotels

A Hotel professional, GB triathlete, Ironman and one of just 1,700 people in history to swim the English Channel.  Chris has spent the last twenty years working up through the independent side of the hotel industry alongside pushing his own limits of human performance.  Chris most recently launched the first Ace Hotel outside of the US, cementing the brand in its London home in Shoreditch.  The deal received much acclaim and saw a challenged asset brought to life and successfully sold after a short period of development.  After stabilisation of the asset and working with Ace on future opportunities, Chris stepped away to pioneer his own new movement within the industry under his new company Steel Hotels.  Steel Hotels is centred around providing human performance hospitality through the vehicle of sport to professionals, performers and players.

  MICHAEL McCARTAN    Managing Director, EMEA, Duetto   Michael McCartan has been Managing Director for Europe, the Middle East and Africa at Duetto since December, 2014 where he spearheads the rollout of Duetto's services and development of customer success teams throughout the region. He served as the Chief Executive Officer of eRevMax from March 2012 and as their Chief Operating Officer from December, 2010 to March 2012. He joined the eRevMax team to oversee the daily operations of the Rate Tiger and Connect brands.  A specialist in software product management, business development, technical pre/post-sales and overall project management, he has over 15 years experience in the hospitality industry. He is a frequent speaker and panellist at major travel industry events across EMEA. Michael has an engineering degree from the University of Cape Town and a business degree from the Open University. He lives in London with his wife and two daughters.

MICHAEL McCARTAN

Managing Director, EMEA, Duetto

Michael McCartan has been Managing Director for Europe, the Middle East and Africa at Duetto since December, 2014 where he spearheads the rollout of Duetto's services and development of customer success teams throughout the region. He served as the Chief Executive Officer of eRevMax from March 2012 and as their Chief Operating Officer from December, 2010 to March 2012. He joined the eRevMax team to oversee the daily operations of the Rate Tiger and Connect brands.

A specialist in software product management, business development, technical pre/post-sales and overall project management, he has over 15 years experience in the hospitality industry. He is a frequent speaker and panellist at major travel industry events across EMEA. Michael has an engineering degree from the University of Cape Town and a business degree from the Open University. He lives in London with his wife and two daughters.

  PAVAN KAPUR    Senior Vice President, Global Gaming, Nor1   Pavan Kapur is Senior Vice President at Nor1 and is the leader of the Global Gaming team. Prior to Nor1, Mr. Kapur held positions as SVP, Analytics and Revenue Optimization at Atlantis, Paradise Island, Bahamas; and VP of Revenue Optimization, Enterprise Analytics at Caesars Entertainment Corporation. He received his MBA in Finance from Florida Atlantic University and a BS in Statistics from the University of Florida. In addition to his expertise with Revenue Optimization and Analytics, Mr. Kapur has an extensive background in predictive modeling, optimization, data mining, business intelligence, customer behavior analysis and competitive intelligence.

PAVAN KAPUR

Senior Vice President, Global Gaming, Nor1

Pavan Kapur is Senior Vice President at Nor1 and is the leader of the Global Gaming team. Prior to Nor1, Mr. Kapur held positions as SVP, Analytics and Revenue Optimization at Atlantis, Paradise Island, Bahamas; and VP of Revenue Optimization, Enterprise Analytics at Caesars Entertainment Corporation. He received his MBA in Finance from Florida Atlantic University and a BS in Statistics from the University of Florida. In addition to his expertise with Revenue Optimization and Analytics, Mr. Kapur has an extensive background in predictive modeling, optimization, data mining, business intelligence, customer behavior analysis and competitive intelligence.

  PROFESSOR DIMITRIOS BUHALIS    Head of the Department of Tourism and Hospitality and Director of the eTourism Lab at Bournemouth University   Professor Dimitrios Buhalis is Head of the Department of Tourism and Hospitality, Director of the eTourism Lab, and Deputy Director of the International Centre for Tourism and Hospitality Research at Bournemouth University. He is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. Current research focus includes Smart Tourism, SoCoMo Marketing (Social media Context and Mobile Marketing), Augmented Reality, Experience management and Personalisation, Reputation and Social Media Strategies, Accessible and Special Diet (Alergens) Tourism. Close collaboration with industry, governments and international organisations from around the world ensures that results have relevance and impact in the real world whilst constantly pushing the boundaries of knowledge and academic excellence. Dimitrios is also the immediate past President of the International Federation for Information Technologies in Travel and Tourism.

PROFESSOR DIMITRIOS BUHALIS

Head of the Department of Tourism and Hospitality and Director of the eTourism Lab at Bournemouth University

Professor Dimitrios Buhalis is Head of the Department of Tourism and Hospitality, Director of the eTourism Lab, and Deputy Director of the International Centre for Tourism and Hospitality Research at Bournemouth University. He is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. Current research focus includes Smart Tourism, SoCoMo Marketing (Social media Context and Mobile Marketing), Augmented Reality, Experience management and Personalisation, Reputation and Social Media Strategies, Accessible and Special Diet (Alergens) Tourism. Close collaboration with industry, governments and international organisations from around the world ensures that results have relevance and impact in the real world whilst constantly pushing the boundaries of knowledge and academic excellence. Dimitrios is also the immediate past President of the International Federation for Information Technologies in Travel and Tourism.

  FRANK REEVES    CEO and Co Founder, Avvio   Frank has acquired the reputation as being the hoteliers brand.com champion. Since co-founding Avvio in 2002, Avvio has grown year on year, developing cutting edge technologies that enable outstanding growth in direct bookings while reducing their dependence on online travels agents.   Frank has been names one of Europe's top Extraordinary Minds in Sales Marketing and Technology in the hospitality sector by HSMAI Europe. He has spoken at many industry leading events including Phocuswright, HEDNA conferences, BHA 's Summit and Travel Technology Europe. Under Frank's leadership, Avvio will be launching Allora later this year - the first booking engine driven by artificial intelligence. 

FRANK REEVES

CEO and Co Founder, Avvio

Frank has acquired the reputation as being the hoteliers brand.com champion. Since co-founding Avvio in 2002, Avvio has grown year on year, developing cutting edge technologies that enable outstanding growth in direct bookings while reducing their dependence on online travels agents. 

Frank has been names one of Europe's top Extraordinary Minds in Sales Marketing and Technology in the hospitality sector by HSMAI Europe. He has spoken at many industry leading events including Phocuswright, HEDNA conferences, BHA 's Summit and Travel Technology Europe. Under Frank's leadership, Avvio will be launching Allora later this year - the first booking engine driven by artificial intelligence. 

  MARTA VARELA    Director of Revenue Strategy, Cluster Hotels, Barcelo Hotel Group   Having spent more than 20 years within the Hotel industry, Marta developed and grew within Hilton where she was a proud employee during 16 years combining hotel based roles as well as regional ones and with a wide variety of positions, hotels, destinations, markets and teams. Back in Spain, Marta joined Meliá Hotels International starting as Regional Director of Revenue to become Director of Global Revenue Management being responsible to lead the worldwide Revenue Management strategy for Meliá Hotels International and for the implementation of projects within the strategic line of Revenue Culture. Marta has recently joined Barcelo Hotel Group, the 2nd most important Chain in Spain where she leads the commercial team overlooking 4 hotels in located in Barcelona and Valencia. Additionally, Marta teaches, mentors and advises various Advanced Revenue Management MBA’s at CESAE Business School.  

MARTA VARELA

Director of Revenue Strategy, Cluster Hotels, Barcelo Hotel Group

Having spent more than 20 years within the Hotel industry, Marta developed and grew within Hilton where she was a proud employee during 16 years combining hotel based roles as well as regional ones and with a wide variety of positions, hotels, destinations, markets and teams. Back in Spain, Marta joined Meliá Hotels International starting as Regional Director of Revenue to become Director of Global Revenue Management being responsible to lead the worldwide Revenue Management strategy for Meliá Hotels International and for the implementation of projects within the strategic line of Revenue Culture. Marta has recently joined Barcelo Hotel Group, the 2nd most important Chain in Spain where she leads the commercial team overlooking 4 hotels in located in Barcelona and Valencia. Additionally, Marta teaches, mentors and advises various Advanced Revenue Management MBA’s at CESAE Business School.  

  ALEX SLORS    Founder, Alex Slors Consulting   Alex Slors is an independent hospitality consultant with over 30 years of experience. Practical knowledge of hotel operations as well as corporate environments within prestigious international companies defines the balanced approach he applies to business challenges we are facing today.  Having worked his way up through the ranks in hotels in Europe and Asia, followed by regional roles leading up to Vice President of Finance, Alex has in depth knowledge and practical experience that is invaluable for any hotel owner or investor. His focus is on Asset Management and Development support but over the past years there have been projects in the areas of turnaround management and task force support for a variety of both Owners and Operators.  Alex is based in London but works overseas extensively and currently has projects in Switzerland, France, Italy, Portugal, Greece, Kazakhstan and the Bahamas.

ALEX SLORS

Founder, Alex Slors Consulting

Alex Slors is an independent hospitality consultant with over 30 years of experience. Practical knowledge of hotel operations as well as corporate environments within prestigious international companies defines the balanced approach he applies to business challenges we are facing today.

Having worked his way up through the ranks in hotels in Europe and Asia, followed by regional roles leading up to Vice President of Finance, Alex has in depth knowledge and practical experience that is invaluable for any hotel owner or investor. His focus is on Asset Management and Development support but over the past years there have been projects in the areas of turnaround management and task force support for a variety of both Owners and Operators.

Alex is based in London but works overseas extensively and currently has projects in Switzerland, France, Italy, Portugal, Greece, Kazakhstan and the Bahamas.

  NIELS MEKENKAMP    Director Hospitality Pre-Sales EMEA at Infor   Niels is in charge of Hospitality Pre-Sales for Infor in the EMEA region, a department which supports the sales teams with in-depth and technical product knowledge as well as consulting during the sales process.  Niels was working for EasyRMS when it was acquired by Infor in 2012. With EasyRMS, which Niels joined in 2002, he was tasked with setting up and growing the Implementation, training and support departments at EasyRMS. During his reign, EasyRMS grew from a client portfolio of 12 hotels to well over 1200 hotels. He then set-up the Ez+PLUS department in order for EasyRMS to be able to deliver a complete Revenue Management Consulting package in addition to the EzRMS system.   Niels has worked in the Hospitality industry for the last 20 years and has specialized in Revenue Management over the last 15 years.  Before joining Infor EasyRMS, Niels worked in various positions for IHG, Hilton Hotels and IDeaS.

NIELS MEKENKAMP

Director Hospitality Pre-Sales EMEA at Infor

Niels is in charge of Hospitality Pre-Sales for Infor in the EMEA region, a department which supports the sales teams with in-depth and technical product knowledge as well as consulting during the sales process.

Niels was working for EasyRMS when it was acquired by Infor in 2012. With EasyRMS, which Niels joined in 2002, he was tasked with setting up and growing the Implementation, training and support departments at EasyRMS. During his reign, EasyRMS grew from a client portfolio of 12 hotels to well over 1200 hotels. He then set-up the Ez+PLUS department in order for EasyRMS to be able to deliver a complete Revenue Management Consulting package in addition to the EzRMS system. 

Niels has worked in the Hospitality industry for the last 20 years and has specialized in Revenue Management over the last 15 years.  Before joining Infor EasyRMS, Niels worked in various positions for IHG, Hilton Hotels and IDeaS.

  GEORGE TITLOW    Business Development Manager UK & Ireland  - STR   George has a rich and varied background. He graduated with a Bachelor of Laws degree from the University of Sussex, has lived and worked in Thailand and the Bahamas, and owned his own business. As Business Development Manager for the UK & Ireland for STR, George is primarily responsible for recruiting new hotels to subscribe to STR’s benchmarking programme. This includes providing suitable recommendations to ensure that hoteliers’ needs are satisfied, educating hoteliers about STR’s range of offerings, and increasing brand awareness across the market. George is also very active in collaborating with local hotel associations, GM groups, and tourist boards, and he frequently speaks at local industry events. He loves being on the road, seeing hotels, learning about hotel markets and meeting hoteliers in person to talk hotel data!

GEORGE TITLOW

Business Development Manager UK & Ireland  - STR

George has a rich and varied background. He graduated with a Bachelor of Laws degree from the University of Sussex, has lived and worked in Thailand and the Bahamas, and owned his own business. As Business Development Manager for the UK & Ireland for STR, George is primarily responsible for recruiting new hotels to subscribe to STR’s benchmarking programme. This includes providing suitable recommendations to ensure that hoteliers’ needs are satisfied, educating hoteliers about STR’s range of offerings, and increasing brand awareness across the market. George is also very active in collaborating with local hotel associations, GM groups, and tourist boards, and he frequently speaks at local industry events. He loves being on the road, seeing hotels, learning about hotel markets and meeting hoteliers in person to talk hotel data!

  ANDREW METCALFE    CTO, Guestline   Andrew Metcalfe was appointed the first ever chief technology officer (CTO) of global hospitality software business, Guestline, in June 2017.  He is responsible for ensuring the business maintains its position as one of the hospitality industry’s innovative driving forces and leads product development, infrastructure, technical support and IT functions.   The new Guestline Labs function has been implemented under Metcalfe’s tenure and is designed to offer a more technical focus for clients. Guestline Labs is a centre of excellence for the product management team, developers, corporate IT and data centre operations. The new approach is part of developments to aid Guestline in gearing up for both international expansion and an extensive investment programme exploring new services and enhancing existing products.  Metcalfe joined Guestline from Ve Interactive, an e-commerce technology company where he held the roles of development director and most recently chief technology officer overseeing teams of people in the UK, Spain, Romania and France. Prior to that Metcalfe held a variety of engineering roles at OpenTable over six years across search and international engineering.    

ANDREW METCALFE

CTO, Guestline

Andrew Metcalfe was appointed the first ever chief technology officer (CTO) of global hospitality software business, Guestline, in June 2017.

He is responsible for ensuring the business maintains its position as one of the hospitality industry’s innovative driving forces and leads product development, infrastructure, technical support and IT functions. 

The new Guestline Labs function has been implemented under Metcalfe’s tenure and is designed to offer a more technical focus for clients. Guestline Labs is a centre of excellence for the product management team, developers, corporate IT and data centre operations. The new approach is part of developments to aid Guestline in gearing up for both international expansion and an extensive investment programme exploring new services and enhancing existing products.

Metcalfe joined Guestline from Ve Interactive, an e-commerce technology company where he held the roles of development director and most recently chief technology officer overseeing teams of people in the UK, Spain, Romania and France. Prior to that Metcalfe held a variety of engineering roles at OpenTable over six years across search and international engineering. 

 

  VASSILIS SYROPOULOS    Founder and CEO, Juyo Analytics   Vassilis graduated from the Ecole hoteliere de Lausanne in 2000. The last 19 years he has held multiple positions in Revenue Management predominantly with IHG hotels. During that time he completed a Master Course at Cornell University and was part of the top 10 talent in EMEA.  10 years later Vassilis founded a consulting company focusing on Demand Management. He also joined Pandox, one of the leading hotel property owning companies. Vassilis developed the overall Business Intelligence strategy and implemented plans for deploying BI across hotels and other key areas. Furthermore he researched and developed Analytical and Predictive Capabilities across the organisation. Profitability is crucial when working for a hotel owner as this has an impact on property value. So the next natural step was to Implement NET REVPAR Analytics and build predictive models to optimise Sales and Marketing Spent. More broadly he was in charge to execute online marketing campaigns, with a strong focus on revenue generation.  In 2014 the evolving complexity of the distribution landscape, the siloed technology and hotel organisations drove him to found JUYO Analytics in order to help the Industry make sense of their data Constellations and take profitable decisions

VASSILIS SYROPOULOS

Founder and CEO, Juyo Analytics

Vassilis graduated from the Ecole hoteliere de Lausanne in 2000. The last 19 years he has held multiple positions in Revenue Management predominantly with IHG hotels. During that time he completed a Master Course at Cornell University and was part of the top 10 talent in EMEA.

10 years later Vassilis founded a consulting company focusing on Demand Management. He also joined Pandox, one of the leading hotel property owning companies. Vassilis developed the overall Business Intelligence strategy and implemented plans for deploying BI across hotels and other key areas. Furthermore he researched and developed Analytical and Predictive Capabilities across the organisation. Profitability is crucial when working for a hotel owner as this has an impact on property value. So the next natural step was to Implement NET REVPAR Analytics and build predictive models to optimise Sales and Marketing Spent. More broadly he was in charge to execute online marketing campaigns, with a strong focus on revenue generation.

In 2014 the evolving complexity of the distribution landscape, the siloed technology and hotel organisations drove him to found JUYO Analytics in order to help the Industry make sense of their data Constellations and take profitable decisions

  CAROL DODDS    Vice President, Commercial, Interstate Hotels   Carol is responsible for leading and directing the specialist functions of revenue management and distribution, sales and marketing for all Interstate-managed hotels in Europe. She joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013. With Chardon since 2005, she implemented Revenue Management as a function, building a strong revenue culture within the company driving revenue and distribution strategy.  In 2016, Carol was promoted to VP Commercial, and working with her key commercial leadership team, has aligned the commercial strategy over all disciplines. Carol also plays an active role within the development team, supporting with business projections and feasibilities for prospective owners and investors. Carol has been working in the industry for 30 years, covering both the London and provincial markets, including ten years with Forte Hotels and five years with Intercontinental Hotels Group. Working through front office, sales and revenue management environments over multiple markets, she held a post of general manager before specialising in the revenue management discipline for the last 15 years and latterly expanding her expertise over specialist sales and marketing.

CAROL DODDS

Vice President, Commercial, Interstate Hotels

Carol is responsible for leading and directing the specialist functions of revenue management and distribution, sales and marketing for all Interstate-managed hotels in Europe. She joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013. With Chardon since 2005, she implemented Revenue Management as a function, building a strong revenue culture within the company driving revenue and distribution strategy.

In 2016, Carol was promoted to VP Commercial, and working with her key commercial leadership team, has aligned the commercial strategy over all disciplines. Carol also plays an active role within the development team, supporting with business projections and feasibilities for prospective owners and investors. Carol has been working in the industry for 30 years, covering both the London and provincial markets, including ten years with Forte Hotels and five years with Intercontinental Hotels Group. Working through front office, sales and revenue management environments over multiple markets, she held a post of general manager before specialising in the revenue management discipline for the last 15 years and latterly expanding her expertise over specialist sales and marketing.

  SALLY RICHARDS    Managing Director, Raspberry Sky Ltd   Sally is an experienced international specialist who has held senior commercial roles in the Travel and Hospitality industry.  Sally started RaspberrySky in 2006 – a consulting agency offering a 360’s approach to practical commercial expertise, enabling business to increase the performance of their technologies, infrastructure, processes and people.  RaspberrySky has experience of working across the hospitality sector (hotels, apartments, hostels) plus TMC’s & technology companies.  Known for her straight talking approach and neutrality, RaspberrySky has a proven track record of providing un-biased recommendations with ability to implement strategies with tried and tested project management – offering their clients a complete end-to-end solution

SALLY RICHARDS

Managing Director, Raspberry Sky Ltd

Sally is an experienced international specialist who has held senior commercial roles in the Travel and Hospitality industry.

Sally started RaspberrySky in 2006 – a consulting agency offering a 360’s approach to practical commercial expertise, enabling business to increase the performance of their technologies, infrastructure, processes and people.

RaspberrySky has experience of working across the hospitality sector (hotels, apartments, hostels) plus TMC’s & technology companies.

Known for her straight talking approach and neutrality, RaspberrySky has a proven track record of providing un-biased recommendations with ability to implement strategies with tried and tested project management – offering their clients a complete end-to-end solution

  BENJAMIN DEVISME    VP Sales, Colossal Factory   Benjamin is an entrepreneur and investor who is committed to helping hotels solve everyday problems. He was part of the team that started PriceMatch their vision being to create a simple and affordable  solution making revenue management available to all hoteliers. Pricematch was subsequently acquired by Booking.com in 2015 .   A passionate advocate of the power of AI within the hotel industry, since 2016 Benjamin has been VP Sales for Colossal Factory, the team behind Quicktext.  The opportunity cost of missing on mobile is the same as missing on web back in the day. Quicktext leverages AI to interact with visitors of hotel websites and Facebook, among others. It turns often overlooked content into interactive engaging content available on demand that drives direct bookings.

BENJAMIN DEVISME

VP Sales, Colossal Factory

Benjamin is an entrepreneur and investor who is committed to helping hotels solve everyday problems. He was part of the team that started PriceMatch their vision being to create a simple and affordable  solution making revenue management available to all hoteliers. Pricematch was subsequently acquired by Booking.com in 2015 . 

A passionate advocate of the power of AI within the hotel industry, since 2016 Benjamin has been VP Sales for Colossal Factory, the team behind Quicktext.  The opportunity cost of missing on mobile is the same as missing on web back in the day. Quicktext leverages AI to interact with visitors of hotel websites and Facebook, among others. It turns often overlooked content into interactive engaging content available on demand that drives direct bookings.

  JENS MUNCH    CEO, PACE   Jens Munch is the CEO and founder of Pace. Which is reinventing revenue management by giving hotels the power to always price for optimal revenues.  Before starting Pace in 2016, Jens was Chief Strategy Officer at iZettle between Series B and Series D, during which the company grew from 80 to 350 people. Prior to iZettle, Jens spent 6 years at Google, leading Strategic Partnership for Commerce. In this role, his team built relationships with Europe's top retailers and launched Google Shopping and Local Shopping across the UK, Germany and France.

JENS MUNCH

CEO, PACE

Jens Munch is the CEO and founder of Pace. Which is reinventing revenue management by giving hotels the power to always price for optimal revenues.

Before starting Pace in 2016, Jens was Chief Strategy Officer at iZettle between Series B and Series D, during which the company grew from 80 to 350 people. Prior to iZettle, Jens spent 6 years at Google, leading Strategic Partnership for Commerce. In this role, his team built relationships with Europe's top retailers and launched Google Shopping and Local Shopping across the UK, Germany and France.

  MARK FORRESTER    CHAIRMAN AND FOUNDER of EIGHTY DAYS   Mark Forrester is the Chairman and founder of 80 DAYS, a Digital Marketing Agency specialising in the luxury travel sector.  Mark founded 80 DAYS (formerly Occupancy Marketing) in 2001 and the company now provides Branding, Design and Marketing support for over 400 four and five star independent hotels in the UK, Europe and Middle East. Over the last 16 years Mark has been working with hoteliers to help them maximise the impact of their book direct strategy.

MARK FORRESTER

CHAIRMAN AND FOUNDER of EIGHTY DAYS

Mark Forrester is the Chairman and founder of 80 DAYS, a Digital Marketing Agency specialising in the luxury travel sector.  Mark founded 80 DAYS (formerly Occupancy Marketing) in 2001 and the company now provides Branding, Design and Marketing support for over 400 four and five star independent hotels in the UK, Europe and Middle East. Over the last 16 years Mark has been working with hoteliers to help them maximise the impact of their book direct strategy.

  MARTIN SOLER    Co Founder, Dryven   With a background in marketing, Martin turned to the hotel industry, having become a GM for boutique hotels he then went on to become a founding staff and later VP Marketing of one of the leading hotel marketing agencies in Europe. He then joined the team of SnapShot as the CMO and helped define how hotel technology companies market themselves in the 21st century. Since then Martin has co-founded Dryven to help hotel groups and hotel technology companies build and implement marketing strategies, a balancing act between creativity and efficiency.. 

MARTIN SOLER

Co Founder, Dryven

With a background in marketing, Martin turned to the hotel industry, having become a GM for boutique hotels he then went on to become a founding staff and later VP Marketing of one of the leading hotel marketing agencies in Europe. He then joined the team of SnapShot as the CMO and helped define how hotel technology companies market themselves in the 21st century. Since then Martin has co-founded Dryven to help hotel groups and hotel technology companies build and implement marketing strategies, a balancing act between creativity and efficiency.. 

  KRISTIAN DIJKSTRA    Director, C1 Capital   Kristian Dijkstra is the Managing Director of C1 Capital with over 15 years of hospitality experience. Kristian is responsible for the day to day running of C1 Capital, working with its partners to maximise its hotel and serviced apartment investments.   C1 Capital are hotel and serviced apartment investors and asset managers, with a portfolio of 11 hotels under management. The portfolio consists of 1,700 bedrooms with a capital value in excess of £350 million.   Prior to C1 Capital, Kristian was the head of asset management at Mountain Capital, where he was responsible for the asset management for 20 hotels throughout the UK, Germany and Belgium. During his time at Mountain Capital, Kristian oversaw various multi-million-pound investment programmes, negotiated leases and management agreement, obtained planning permission for extensions and alternative uses and created an exit strategy for the entire portfolio. Previously Kristian worked at TRI Hospitality Consulting as a consultant and held various management roles in hotels.   

KRISTIAN DIJKSTRA

Director, C1 Capital

Kristian Dijkstra is the Managing Director of C1 Capital with over 15 years of hospitality experience. Kristian is responsible for the day to day running of C1 Capital, working with its partners to maximise its hotel and serviced apartment investments. 

C1 Capital are hotel and serviced apartment investors and asset managers, with a portfolio of 11 hotels under management. The portfolio consists of 1,700 bedrooms with a capital value in excess of £350 million. 

Prior to C1 Capital, Kristian was the head of asset management at Mountain Capital, where he was responsible for the asset management for 20 hotels throughout the UK, Germany and Belgium. During his time at Mountain Capital, Kristian oversaw various multi-million-pound investment programmes, negotiated leases and management agreement, obtained planning permission for extensions and alternative uses and created an exit strategy for the entire portfolio. Previously Kristian worked at TRI Hospitality Consulting as a consultant and held various management roles in hotels.

 

  ALBERTO REY VILLAVERDE    Head of Data Science, easyJet   Alberto Rey is Head of Data Science at easyJet, where he leads easyJet’s efforts to adopt advance analytics within different areas of the business. Alberto’s background is in air transport and economics, and he has more than 15 years’ experience in the air travel industry. Alberto started his career in advanced analytics as a member of the Pricing and Revenue Management team at easyJet, working in the development of one of the most advanced pricing engines within the industry, where his team pioneered the implementation of machine-learning techniques to drive pricing since 2010. He holds an MSc in Data Mining and an MBA from Cranfield University.

ALBERTO REY VILLAVERDE

Head of Data Science, easyJet

Alberto Rey is Head of Data Science at easyJet, where he leads easyJet’s efforts to adopt advance analytics within different areas of the business. Alberto’s background is in air transport and economics, and he has more than 15 years’ experience in the air travel industry. Alberto started his career in advanced analytics as a member of the Pricing and Revenue Management team at easyJet, working in the development of one of the most advanced pricing engines within the industry, where his team pioneered the implementation of machine-learning techniques to drive pricing since 2010. He holds an MSc in Data Mining and an MBA from Cranfield University.

  JAMES PARSONS    Global Director, Customer Success and Operations, OTA Insight   James joined OTA Insight in July 2017, and leads their customer success and operations teams globally.  Founded in 2013, OTA Insight is blazing a trail in the world of hospitality analytics, and has grown to 16,000 customers since    starting out. Prior to joining OTA Insight, James led STR’s European business development effort, also based in London. James has a huge passion for the Hotel Industry, and channels this passion for customer service into his efforts at OTA Insight, serving customers across the globe. 

JAMES PARSONS

Global Director, Customer Success and Operations, OTA Insight

James joined OTA Insight in July 2017, and leads their customer success and operations teams globally.  Founded in 2013, OTA Insight is blazing a trail in the world of hospitality analytics, and has grown to 16,000 customers since    starting out. Prior to joining OTA Insight, James led STR’s European business development effort, also based in London. James has a huge passion for the Hotel Industry, and channels this passion for customer service into his efforts at OTA Insight, serving customers across the globe. 

  TERENCE BAKER    Senior Reporter Europe, Hotel News Now at STR   Terence Baker has written about hotels, tourism, hospitality, events and business travel for close to 20 years. The former managing editor and travel editor of the American Automobile Association’s  Car & Travel  magazine, he has also written for  Meetings & Conventions, Meetings & Incentive Travel  and  Travel Weekly.  For  Hotel News Now,  Baker focuses on the European and Middle Eastern hotel industry and on any news of interest that overlaps that continent. In his spare time, he goes birding and run distance, his last outing being a 100-kilometre run from Blackheath to Brighton.

TERENCE BAKER

Senior Reporter Europe, Hotel News Now at STR

Terence Baker has written about hotels, tourism, hospitality, events and business travel for close to 20 years. The former managing editor and travel editor of the American Automobile Association’s Car & Travel magazine, he has also written for Meetings & Conventions, Meetings & Incentive Travel and Travel Weekly. For Hotel News Now, Baker focuses on the European and Middle Eastern hotel industry and on any news of interest that overlaps that continent. In his spare time, he goes birding and run distance, his last outing being a 100-kilometre run from Blackheath to Brighton.

  ADAM ROWLEDGE    General Manager, Georgian House Hotel   Adam has been General Manager of Georgian House since September 2015. Starting his career at Hotel Du Vin in Henley-on-Thames in 2007, Adam then took the position of front of house manager at Hand Picked Hotels’ Nutfield Priory Hotel and Spa before moving to South Lodge Hotel in March 2011. Adam was General Manager at Bannatyne Spa Hotel in Hastings before joining Georgian House.  Outside of the hotel, Adam is a St. Julian Scholar, Guardian Member of industry charity Hospitality Action, Chair of the Sussex Branch of the Institute of Hospitality, member of Institute of Hospitality Supervisory Board, 2012 Acorn Award winner and 2017 British Travel & Hospitality Hall of Fame Young Manager of the Year.

ADAM ROWLEDGE

General Manager, Georgian House Hotel

Adam has been General Manager of Georgian House since September 2015. Starting his career at Hotel Du Vin in Henley-on-Thames in 2007, Adam then took the position of front of house manager at Hand Picked Hotels’ Nutfield Priory Hotel and Spa before moving to South Lodge Hotel in March 2011. Adam was General Manager at Bannatyne Spa Hotel in Hastings before joining Georgian House.

Outside of the hotel, Adam is a St. Julian Scholar, Guardian Member of industry charity Hospitality Action, Chair of the Sussex Branch of the Institute of Hospitality, member of Institute of Hospitality Supervisory Board, 2012 Acorn Award winner and 2017 British Travel & Hospitality Hall of Fame Young Manager of the Year.

  CIARAN FAHY    Chief Executive Officer at Ellerman Hotels   Ciarán was appointed Chief Executive of the Hotels Division of Ellerman Investments Ltd in 2012 post the sale of The Cavendish London where Ciarán led the team as Managing Director.  Ciarán is a member of the Executive Committee of Master Innholders, a fellow of The Institute of Hospitality, Honorary Fellow of Westminster Kingsway College, Chairman of the Jermyn Street Association, The London Committee of the BHA and a Board Member of the Heart of London Business Alliance sitting on the Finance and Governance Committee.

CIARAN FAHY

Chief Executive Officer at Ellerman Hotels

Ciarán was appointed Chief Executive of the Hotels Division of Ellerman Investments Ltd in 2012 post the sale of The Cavendish London where Ciarán led the team as Managing Director.

Ciarán is a member of the Executive Committee of Master Innholders, a fellow of The Institute of Hospitality, Honorary Fellow of Westminster Kingsway College, Chairman of the Jermyn Street Association, The London Committee of the BHA and a Board Member of the Heart of London Business Alliance sitting on the Finance and Governance Committee.

  SIMON GALIC    General Manager, The Hoxton, Shoreditch   After studying Hotel Management in Bristol, Simon started his career in Bath working in 5 star boutique hotels and restaurants. He made the move up to London in 2004 and has spent the last 14 years working for Park Plaza, Firmdale Hotels and currently as General Manager at the Hoxton Shoreditch’

SIMON GALIC

General Manager, The Hoxton, Shoreditch

After studying Hotel Management in Bristol, Simon started his career in Bath working in 5 star boutique hotels and restaurants. He made the move up to London in 2004 and has spent the last 14 years working for Park Plaza, Firmdale Hotels and currently as General Manager at the Hoxton Shoreditch’

  RICHARD VALTR    Founder and Managing Director, MEWS SYSTEMS   Richard Valtr - Founder and Managing Director - born to a family of hoteliers and hotel developers, Richard's first thoughts about a the Mews platform came from many summer holidays spend as a frustrated receptionist. Since having founded Mews in 2012 in order to run a boutique hotel built without a reception area, with only 2 developers and a naive dream, Mews has been able to grow out from a basement office to a 35-strong team, which is still tech-focused to really challenge some of the dinosaurs of the industry.

RICHARD VALTR

Founder and Managing Director, MEWS SYSTEMS

Richard Valtr - Founder and Managing Director - born to a family of hoteliers and hotel developers, Richard's first thoughts about a the Mews platform came from many summer holidays spend as a frustrated receptionist. Since having founded Mews in 2012 in order to run a boutique hotel built without a reception area, with only 2 developers and a naive dream, Mews has been able to grow out from a basement office to a 35-strong team, which is still tech-focused to really challenge some of the dinosaurs of the industry.

  GILLES ESTORD    DIrector, BI Projects, Accor Hotels   Gilles Estord is currently Director of BI Projects within the Data and Revenue Management department of Accorhotels. From 2014 to 2017, he led a global team to define, build and operate data-driven products & cloud-based solutions to increase revenues of Accor hotels.  Gilles holds a Master from ENSAE – leading French school specialized in statistics, economics, finance and actuarial science and has 10 years of BI and RM experience. 

GILLES ESTORD

DIrector, BI Projects, Accor Hotels

Gilles Estord is currently Director of BI Projects within the Data and Revenue Management department of Accorhotels. From 2014 to 2017, he led a global team to define, build and operate data-driven products & cloud-based solutions to increase revenues of Accor hotels.

Gilles holds a Master from ENSAE – leading French school specialized in statistics, economics, finance and actuarial science and has 10 years of BI and RM experience. 

  SHAUNA CAMPBELL    Director of Pricing and Operations Europe, IHG   Shauna has worked with IHG for over 15 years in Revenue Management and 20 years in total in the hospitality industry having initially studied Hospitality Management in South Africa. Shauna has previously roles include being Director of Revenue Management for IHG’s Managed portfolio working across The UK and Europe in all of IHG’s brands.

SHAUNA CAMPBELL

Director of Pricing and Operations Europe, IHG

Shauna has worked with IHG for over 15 years in Revenue Management and 20 years in total in the hospitality industry having initially studied Hospitality Management in South Africa. Shauna has previously roles include being Director of Revenue Management for IHG’s Managed portfolio working across The UK and Europe in all of IHG’s brands.

  RUSSELL LOW    Director of Revenue – UK&I Accor Hotel Services   Russell heads up the Revenue Management department for Accor Hotel Services, bringing over 20 years of Revenue Management experience to the role. His career has seen him gain experience with Hilton, Thistle, Millennium & Copthorne, and IHG before moving to Accor Hotels in 2015. He was recently promoted to Director of Revenue, overseeing 145 hotels across the UK&I.

RUSSELL LOW

Director of Revenue – UK&I Accor Hotel Services

Russell heads up the Revenue Management department for Accor Hotel Services, bringing over 20 years of Revenue Management experience to the role. His career has seen him gain experience with Hilton, Thistle, Millennium & Copthorne, and IHG before moving to Accor Hotels in 2015. He was recently promoted to Director of Revenue, overseeing 145 hotels across the UK&I.

  DAVID BRIDGE    Managing Director, Adafabridge Hotel Consultancy Ltd   David Bridge has worked as an Asset Manager for over 20 years. He entered the hospitality industry to lead an IT assignment for a UK hotel group.  He moved to finance, including international hotel operations, and managing a portfolio of distressed hotel assets.   Later, he worked for Westmont Hospitality and Jones Lang LaSalle in his current role before forming his own consultancy in 2004.  He has focused principally on full service and interesting hotels throughout Europe,  David has a strong desire to understand the business drivers and for that reason has a keen interest in revenue management and the position of the Revenue Manager in a hotel.    David is also a member of the committee that manages HOSPA’s newly launched Asset Management community.  He would like to see Revenue Management developed to cover total revenue and profitability, recognising costs of acquisition, and to use this as a base to drive hotel analytics.

DAVID BRIDGE

Managing Director, Adafabridge Hotel Consultancy Ltd

David Bridge has worked as an Asset Manager for over 20 years. He entered the hospitality industry to lead an IT assignment for a UK hotel group.  He moved to finance, including international hotel operations, and managing a portfolio of distressed hotel assets.   Later, he worked for Westmont Hospitality and Jones Lang LaSalle in his current role before forming his own consultancy in 2004.

He has focused principally on full service and interesting hotels throughout Europe,  David has a strong desire to understand the business drivers and for that reason has a keen interest in revenue management and the position of the Revenue Manager in a hotel.  

David is also a member of the committee that manages HOSPA’s newly launched Asset Management community.  He would like to see Revenue Management developed to cover total revenue and profitability, recognising costs of acquisition, and to use this as a base to drive hotel analytics.

  STEPHANIE GOSLING    Head of Revenue, Amaris Hospitality

STEPHANIE GOSLING

Head of Revenue, Amaris Hospitality